Attention Medium Members. Check Your Renewal Payment Settings.

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When my annual medium.com membership renewal arrived*, I thought I’d check my account to see if my ApplePay auto-renewal is good to go. (According to my iPhone via my ApplyPay Subscription screen — my auto-renew is good to go.) To my surprise, I discovered:

1. My auto-renewal is missing / cancelled. (I didn’t cancel my subscription via ApplePay.)
2. My “Member since” date reflects 2021. According to my billing history I’ve been a paid member since 2018.
3. According to my membership settings page: “Changed your mind? Contact yourfriends@medium.com.” When I emailed yourfriends@medium.com I received an instant automated email stating I must use medium’s HELP page to submit a support request.

Are you a medium.com member? Have you noticed these issues?

Thought I’d post this since is appears there’s been some addition site updates.

*September 20, 2022 Update

A quick update! On 09/18/2022 ApplePay did apply my Medium subscription auto-renewal correctly. yea! However, two issues now need attention.

1. My account billing page reflects my initial payments made by my Visa card but no ApplePay payments. Per Medium support response ApplePay payments will NOT be…